Effective Date: 08/23/2024

Logteract LLC ("we," "us," or "our") operates the Logteract CRM SaaS platform ("Service").

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service.

Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access or use our Service.

1. Information We Collect

We may collect and process the following types of information:

a. Personal Information

When you register for an account, subscribe to our Service, or interact with us, we may collect personal information, including but not limited to:

Name, Email address, Company name, Phone number, Billing information.

b. Usage Data

We may collect information about how you access and use the Service, such as:

Your IP address, Browser type, Device information, Pages visited, Time and date of your visit, other diagnostic data.

c. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track the activity on our Service and store certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some parts of our Service.

2. How We Use Your Information

We may use the information we collect for various purposes, including:

To provide, operate, and maintain our Service; To manage your account and subscriptions; To process payments and billing; To communicate with you, including responding to your inquiries and providing customer support; To improve and personalize the Service; To monitor and analyze usage and trends to improve our Service; To detect, prevent, and address technical issues; To comply with legal obligations and enforce our policies.

3. Sharing Your Information

We do not sell, trade, or rent your personal information to others. However, we may share your information in the following circumstances:

a. Service Providers

We may employ third-party companies and individuals to facilitate our Service, provide the Service on our behalf, perform Service-related activities, or assist us in analyzing how our Service is used. These third parties have access to your personal information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

b. Legal Requirements

We may disclose your personal information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).

c. Business Transfers

In the event of a merger, acquisition, or asset sale, your personal information may be transferred. We will provide notice before your personal information is transferred and becomes subject to a different Privacy Policy.

4. Data Security

We take the security of your data seriously and use commercially reasonable measures to protect your personal information. However, please remember that no method of transmission over the Internet, or method of electronic storage, is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

5. Your Data Protection Rights

Depending on your location, you may have the following rights regarding your personal information:

Access - The right to access the information we hold about you. Rectification: The right to correct any inaccuracies in your personal information.

Erasure - The right to request the deletion of your personal information. Restriction: The right to request the restriction of processing your personal information.

Data Portability - The right to receive a copy of your personal information in a structured, commonly used, and machine-readable format.

Objection: The right to object to our processing of your personal information.

To exercise these rights, please contact us at 469-300-9989.

6. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Effective Date" at the top. You are advised to review this Privacy.